Privacy Policy

At Focus India Holidays, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our travel agency services.

1. Information We Collect:

• Personal Information: When you book a trip or interact with our website, we may collect personal information such as your name, email address, phone number, billing address, and passport details.
• Payment Information: We collect payment information when you make a reservation or purchase a travel package, including credit card details or other payment details.
• Travel Preferences: We may collect information about your travel preferences, including accommodation preferences, dietary restrictions, and special requests.
• Device and Usage Information: We automatically collect information about your device and how you interact with our website, such as your IP address, browser type, pages visited, and referring URL.

2. How We Use Your Information:

• Providing Services: We use your information to provide you with the travel services you request, including booking flights, hotels, transportation, and activities.
• Communications: We may use your contact information to communicate with you about your bookings, send you travel updates, respond to your inquiries, and provide customer support.
• Personalization: We may use your information to personalize your experience with our services, such as recommending tailored travel destinations and offers.
• Marketing: With your consent, we may send you promotional emails about new destinations, special offers, and travel-related products or services.

3. Information Sharing and Disclosure:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as airlines, hotels, tour operators, and payment processors.
• Legal Compliance: We may disclose your information when required by law, regulation, legal process, or governmental request.
• Business Transfers: If Focus India Holidays is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

• Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions in the email or contacting us directly.
• Access and Update: You may access or update your personal information by logging into your account on our website or contacting us directly.

6. Children’s Privacy:

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to remove the information promptly.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means of communication.

8. Contact Us:

If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at [email protected].

This Privacy Policy is designed to be comprehensive and transparent, providing users with a clear understanding of how their information is handled by Focus India Holidays.